USING THE APPLICATION
  1. Search Features
  a. Can we search by postal codes?
 
2.
Using Navigation
 

a. How do I know if I am connected to GPS?
b. Why does my map remain stationary although I have opt to connect to GPS?
c. How do I ensure that I have GPS signal?
d. Why do I lost GPS signal although I am outdoor?

e. If I do not connect to GPS, can I still view routing information?

 
3.
Using "Where is..."
 

a.What is the difference using "Where am I" via GPS and GSM?
b.When should I use “Where am I” via GPS or GSM?
c. Is there cost using "Where am I" via GPS?
d. Is there cost using "Where am I" via GPS?
e. Is there cost incur when I use "Where are You" function?
f. Can I find my friend using "Where are You" even if he does not have an N95 or ASIA MAP?
g. Can I reject my friend's request in polling for my position?
h. Who can poll for my position?
i. Why can't I use "Where are You" after 60days?

 
4.
Using "Send Position"
  a. How do I use "Send Position"?
 
5.
Using Favourites
  a. What is "Favourites" ?
b. Why is "Favourites" useful?
c. How to use "Favourites"?
d. Will my "Favourites" remain even though I have switched maps?
 
6.
Using Load Map
  a. Why can't I load the additional maps although I can see it in my menu?
b. What countries are available, do I have to purchase them in order to use?
c.How do I continue my navigation if I cross from one city to another?
 
7.
Others
  a. Can I transfer the ASIA MAP application to another N95?
b. Can I transfer ASIA MAP application with purchased map to another N95?

 

 

 

QUESTIONS & ANSWERS

1. Search Features
  a. Can we search by postal codes?
    In Nokia Nseries Edition, you can effectively search by road name and addresses only.
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2. Using Navigation
  a. How do I know if I am connected to GPS?
    The red arrow on the map will indicate that you are indicate that you are connected to GPS, and it will show your current position. To get connected to GPS, you can select Menu -> Navigation -> Connect to GPS or simply dial "4" as shortcut
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  b. Why is my map not moving although I have opt to connect to GPS?
   

Your device may be connected to the GPS receiver but the receiver has yet to acquire valid GPS signal. The GPS will take 2-3 mins to log for signal for the first time.

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  c. How do I ensure that I have GPS signal?
    You have to be in an outdoor environment with clear line of sight of the sky. The GPS signal may be weak if you are in the tunnel or under a canopy. A yellow arrow will be displayed if the GPS signal is lost.

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  d. Why do I lost GPS signal although I am outdoor?
    There various factors that affects the reception of GPS signal eg, tall buildings, cloudy sky, car with heat reflective windscreen etc.
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  e. If I do not connect to GPS, can I still view routing information?
    Yes, you can continue to plan route or simulate the route by selecting "Route Playback" from "Navigation" menu. Alternatively, select "Toggle" to view the different format of route information.
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3. Using "Where is..."
  a. What is the difference using "Where am I" via GPS and GSM?
    You can select locating your position via GPS when you are in an outdoor environment as the signal can be best received with a clear line of sight of the sky. The accuracy is about 10-100 metres. However, you may choose to locate your position via GSM either indoor and outdoor environment. Your approximate position will be indicated by a blue circle which is 30-100 metres accurate depending on the density of the network.
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  b. When to use “Where am I” via GPS or GSM?
    GPS can only be used outdoor where else GSM can be used in both indoor and outdoor.
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  c. Is there cost using "Where am I" via GPS?
    No. GPS which stands for Global Positioning System utilized available satellites to determine your position, does not incur any network charges.
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  d. Is there cost using "Where am I" via GSM?
   

No, as the software is locating your position with an inbuilt positioning technology which will not incur any network charges.

However if you are locating another person using "Where Are You" via GSM, it will cost you an SMS to poll for his/her position.
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  e. Is there cost incur when I use "Where are You" function?
    Yes, this function will send an SMS to determine the "location" of the person that you are polling for and thus it will incurred a standard SMS charge.
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  f. Can I find my friend using "Where are You" even if he does not have a Nokia N95 or NAVFone Nokia Nseries Edition?
    You will only be able to find your friend's position if he/she has the NAVFone Nokia Nseries Edition or any version of NAVFone PRO application installed on his/her phone.
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  g. Can I reject my friend's request in polling for my position?
    Yes, you will need to set your visibility as "Set Invisible".
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  h. Who can poll for my position?
    If you have set your ASIA MAP to "Visible", who has Navfone software installed on their device and if the "Set Visible" option is enabled.
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  i. Why can’t I use "Where are You" after 60days?
    This function will be disenabled after 60 days if you do not opt to upgrade or obtain the license version of Navfone.
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4. Using "Send Position"?
  a. How to "Send Position"?
    Highlight the places of meeting then click on Options >> SMS Position >> key in phone number (or pick from phone list) >> Key in message (optional) and send.
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5. Using Favourites
  a. What is "Favourites" ?
   

Favourites (also known as waypoints) are points that can be created and displayed in the map as an icon with a label attached to it.
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  b. Why is "Favourites" useful?
    All Favourites can be saved for later use and easy reference by changing the name for your own location identification without the need to go to Search function.
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  c. How to use "Favourites"?
   

It can be used to plan your route as quick start or destination point, easy reference etc. without the need to search through the layers.
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  d. Will my "Favourites" remain even though I have switched maps?
   

Yes. However, if your Favourite points are mainly in Singapore and should you load a Malaysia map, your Favourite will still show in the “blue” area as it is in reference to location in Singapore and not Malaysia.
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6. Load Map
  a. Why can't I load the additional maps although I can see it in my menu?
    You need to purchase them.
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  b. What countries are available, do I have to purchase them in order to use?
    Yes, the handset will only come with 1 free map. Additional maps can be purchased at http://www.navfone.com/nokia.
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  c. How do I continue my navigation if I cross from one city to another?
    In order not to compromise speed and performance of the application, only 1 city can be activated at one time.
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7. Others
  a. Can I transfer the ASIA MAP application to another N95?
    Yes. Please call your nearest Nokia Care Support to reinstall the application.
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b. Can I transfer ASIA MAP application with purchased map to another N95?
    Yes and we only allow maximum 2 device transfers.
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